IT Support
Contact Information
IT Support
Office Hours: 8:30 a.m. – 5:00 p.m.
Phone: 907-852-1776
After Hours
Phone: 907-319-8763
Emergency Phone: 907-319-8743.
You can also email support@ilisagvikcollege.zendesk.com to automatically create a ticket. Please include your full name, student ID, and a brief description of the issue.
MFA (Multi-Factor Authentication)
Hello, Iḷisaġvik students.
As part of our ongoing efforts to secure our information systems, we are implementing
Multi‑Factor Authentication (MFA) for all students. Additionally MFA will enable the
user to reset their password.
The attached Multi‑Factor Authentication Setup Guide.pdf will help you set up an authenticator app on your mobile device
Microsoft Authenticator is recommended, but you can use an authenticator app of your
choice.
When using Microsoft Authenticator, ensure you download the official application developed
by Microsoft Corporation to avoid fraudulent apps found in mobile stores:
Microsoft Authenticator:
App Store
Google Play
Quyanaq for your cooperation,
Iḷisaġvik IT Department